{"id":369,"date":"2016-05-20T14:26:22","date_gmt":"2016-05-20T13:26:22","guid":{"rendered":"http:\/\/localhost\/sopenet\/2016\/05\/20\/when-was-the-last-time-you-thanked-a-patient\/"},"modified":"2016-05-20T14:26:22","modified_gmt":"2016-05-20T13:26:22","slug":"when-was-the-last-time-you-thanked-a-patient","status":"publish","type":"post","link":"https:\/\/sopenet.org\/de\/when-was-the-last-time-you-thanked-a-patient\/","title":{"rendered":"When Was the Last Time You Thanked a Patient?"},"content":{"rendered":"<p><span style=\"font-family: Arial, Helvetica, sans-serif; font-size: 12px;\">Sick-care institutions and practitioners are looking to engage patients, in part, to&nbsp;improve outcomes. However, a more bottom-line reason is that engagement builds loyalty and loyal patient\/customers stick with you. Unfortunately, given the vagaries of sick-care insurance and market dynamics, patient\/customer loyalty is dropping.&nbsp; &#8211; See more at: <a href=\"http:\/\/www.hcplive.com\/physicians-money-digest\/contributor\/arlen-meyers-md-mba\/2016\/05\/when-was-the-last-time-you-thanked-a-patient#sthash.XnRiQm9a.dpuf\">http:\/\/www.hcplive.com\/physicians-money-digest\/contributor\/arlen-meyers-md-mba\/2016\/05\/when-was-the-last-time-you-thanked-a-patient#sthash.XnRiQm9a.dpuf<\/a><\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Sick-care institutions and practitioners are looking to engage patients, in part, to&nbsp;improve outcomes. However, a more bottom-line reason is that engagement builds loyalty and loyal patient\/customers stick with you. Unfortunately, given the vagaries of sick-care insurance and market dynamics, patient\/customer loyalty is dropping.&nbsp; &#8211; See more at: http:\/\/www.hcplive.com\/physicians-money-digest\/contributor\/arlen-meyers-md-mba\/2016\/05\/when-was-the-last-time-you-thanked-a-patient#sthash.XnRiQm9a.dpuf<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-369","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/sopenet.org\/de\/wp-json\/wp\/v2\/posts\/369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sopenet.org\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sopenet.org\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sopenet.org\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sopenet.org\/de\/wp-json\/wp\/v2\/comments?post=369"}],"version-history":[{"count":0,"href":"https:\/\/sopenet.org\/de\/wp-json\/wp\/v2\/posts\/369\/revisions"}],"wp:attachment":[{"href":"https:\/\/sopenet.org\/de\/wp-json\/wp\/v2\/media?parent=369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sopenet.org\/de\/wp-json\/wp\/v2\/categories?post=369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sopenet.org\/de\/wp-json\/wp\/v2\/tags?post=369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}