Patient-customer service, to put it mildly, is an opportunity for improvement. Yet, most of the things that bug patients before, during, and after the visit can be fixed by the doctor and care team. Everyone knows that patients are angry when they have to wait, and sick-care billing and collection makes patients angry. – See more at: http://www.hcplive.com/physicians-money-digest/contributor/arlen-meyers-md-mba/2016/04/10-reasons-doctors-dont-care-about-customer-service#sthash.LcYqjXtD.dpuf
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