COVID has been particularly cruel to segments of the population, including minorities, nursing home residents and the disabled.
As the COVID-19 pandemic continues to spread across the globe, young people with disabilities are facing unique challenges. The threat of contracting the virus has led to schools and businesses closing, citizens being told to stay home and shelter in place and hospitals being overrun.
Emerging research on COVID-19 shows that the coronavirus pandemic has increased psychological distress both in the general population and among high-risk groups. Behaviors such as physical distancing, as well as their social and economic impacts, are worsening mental health consequences. Research on the psychological impact of mass trauma (e.g., natural disasters, flu outbreaks) suggests that the pandemic might particularly harm the mental health of marginalized populations who have less access to socioeconomic resources and supportive social networks.
Sickcare USA, Inc has been lax in addressing behavioral health, social determinants and those with disabilities, which have been amplified by the COVID pandemic.
Cabled not Disabled is a new reality. But, unlike a vaccine, those with disabilities will still be at risk in the post-COVID 4th industrial revolution. Making it happen will require a new global cybernervous system, education and training, universal broadband access, different customer service requirements and innovative business models.
Creating a better diabled customer experience will mean MICTurating on it, much like PISSing on doctor burnout.